Terms and Conditions
These Terms and Conditions (“Terms”) govern the use of products, services, and websites provided by SKEYEWATCH, INC., a Florida Profit Corporation (“Company”). By accessing or using any Company service, you agree to be bound by these Terms. These Terms are separate from and in addition to any Software Licensing Agreement (EULA) entered into between you and the Company.
Last Updated: July 19, 2025
1. Acceptance of Terms
2. Website Usage
2.1 Access and Restrictions:
Users must be at least 18 years old or have express parental/guardian consent. You agree not to use our website for unlawful purposes or to infringe upon the rights of others.
2.2 Account Security:
You are responsible for maintaining the confidentiality of your login credentials and are liable for any activity conducted under your account.
2.3 Modification:
We reserve the right to update or modify the website at any time without notice.
3. Products and Services
3.1 Availability:
All products and services are subject to availability and may be modified or discontinued at the Company’s sole discretion.
3.2 Third-Party Components:
Certain products may rely on third-party hardware, APIs, or services (e.g., cloud hosting, cellular networks, payment processors). We are not responsible for issues stemming from those third parties.
3.3 AI and Safety Tools Disclaimer:
Any AI-based features, including driver alerts or safety reports, are intended as assistive tools only. These systems may fail or provide inaccurate results due to external variables, sensor failure, or connectivity issues. Users are responsible for maintaining full situational awareness and operational control at all times.
3.4 NDAA Compliance Disclaimer:
Where possible, the Company endeavors to source hardware components from manufacturers who claim compliance with the National Defense Authorization Act (NDAA). However, due to the complex nature of global supply chains and the integration of third-party technologies, the Company does not guarantee that all hardware, subcomponents, or vendors are fully NDAA-compliant. Customers with specific compliance needs are responsible for verifying NDAA status prior to purchase and may request supply chain documentation. The Company disclaims liability for the use of non-compliant equipment unless otherwise stated in a separate written agreement.
4. User Data and Analytics
4.1 Data Use: By using our services, you consent to the collection, storage, and use of data for service delivery, diagnostics, and performance analysis. This may include video recordings, telematics, sensor data, and system logs.
4.2 Retention: Data retention periods vary depending on your service plan, legal requirements, and system configuration. The Company reserves the right to purge data after designated timeframes unless otherwise agreed upon.
4.3 Analytics Tools: We may use attention data, driver behavior analytics, and usage patterns to improve product performance or deliver insights. These tools are not substitutes for professional safety practices.
5. Payment Terms
5.1 Payment Processing: Payments may be processed through secure third-party payment gateways. We do not store full credit card numbers on our servers.
5.2 Non-Payment: Access to services may be suspended or terminated in the event of non-payment.
5.3 Fee Changes: Fees are subject to change with prior notice, typically provided at least 30 days in advance.
6. Disclaimers and Limitations
6.1 General Disclaimer: All services are provided “as-is” without warranties of any kind unless expressly stated.
6.2 No Insurance Reliance: Our services are not substitutes for proper insurance, driver training, or DOT compliance.
6.3 Limitation of Liability: The Company shall not be liable for any indirect, incidental, or consequential damages resulting from use of our services.
7. Installation and Workmanship
7.1 Use of Third-Party Installers: The Company may refer or coordinate third-party contractors to provide installation services on behalf of the Licensee. These contractors are independent and not employees of the Company.
7.2 Limited Warranty: We provide a limited warranty on equipment and workmanship only when installation is performed by an authorized Company installer or verified partner. This warranty covers manufacturer defects and improper installation workmanship for 90 days from the service date.
7.3 No Warranty on Self-Installs or Outside Vendors: The Company makes no guarantees and accepts no liability for issues arising from installations performed by the Licensee or unauthorized vendors.
8. Service Interruptions and Maintenance
8.1 Scheduled Maintenance: We may perform routine or emergency maintenance. Advance notice will be provided when feasible.
8.2 Downtime and Interruptions: Service interruptions may occur due to third-party outages, hardware failure, or external events. The Company is not liable for temporary unavailability.
8.3 No SLA Guarantee: Unless stated in a signed Service Level Agreement (SLA), we make no guarantees regarding uptime or response times.
9. Export Controls and Compliance
9.1 Legal Use Only: You agree not to use our products or services in violation of export control laws or other applicable regulations.
9.2 Geographic Restrictions: Some services or hardware may be restricted in specific regions. Customers must ensure compliance with local laws.
10. Customer Obligations
10.1 Accurate Information: You agree to provide accurate and up-to-date information for account setup, billing, and support.
10.2 Cooperation: You must cooperate with our team for support and service resolution, including remote access when needed.
10.3 System Requirements: You are responsible for maintaining infrastructure compatibility, such as power and network connectivity.
11. Intellectual Property
11.1 Ownership: All content, trademarks, and technology remain the sole property of the Company or its licensors.
11.2 No Reverse Engineering: You agree not to reverse engineer or attempt to derive source code from Company software.
11.3 Feedback License: Any suggestions you provide may be used by the Company without restriction or compensation.
12. Termination
12.1 Right to Terminate: We reserve the right to suspend or terminate access for any violation of these Terms or applicable laws.
12.2 Effect of Termination: Upon termination, user rights cease. The Company is not obligated to retain or return data post-termination unless otherwise agreed.
13. Governing Law
14. Changes to Terms
15. Contact Information
For questions about these Terms, contact:
SKEYEWATCH, INC.
5207 Commercial Way
Spring Hill, FL 34606
Email: legal@skeyewatch.com